About Us

We are an online store with ten years of experience.

 

Contact:

 

✉️: nexoviashop@outlook.com

 

Please select the items you wish to purchase and ensure you enter the correct shipping information.

 

You will receive a confirmation email immediately.

 

If the item is in stock, our shipping team will pack your order within 3-5 days.

 

Once your order is packed, we will send you the tracking number via email.

 

Please be patient; we typically deliver your order within 7 to 15 business days.

 

Custom Orders

 

Upload a screenshot of the desired product.

 

Depending on the specific details, custom product production and shipping may take 5 to 10 business days.

 

Please be patient; we typically receive your goods within 7 to 15 business days.

 

Orders.

 

Frequently Asked Questions

 

Is there a delivery guarantee?

 

Yes. If you have not received a tracking update after 30 days, please email nexoviashop@outlook.com with your order number. We will replace your item or provide a full refund.

 

How long will it take for my item to arrive?

 

Custom orders take 5-10 business days to ship. Orders within the US take 7-12 business days to ship. International orders generally take 10-35 business days, depending on your location. Shipping times vary depending on demand and delivery location.

 

How long will it take to receive the tracking number?

 

A tracking number will be provided within 24-48 hours of order submission.

 

Will I receive a confirmation number after placing my order?

 

Yes, all customers receive an order number after placing an order. If you haven't received your order number, please check your spam/junk mail folder. If you still haven't received it, please feel free to contact us.

 

You will receive your order within 24 hours.

 

Where can I place my order?

 

You can order from any country. We offer worldwide shipping.

 

What currency will I pay in?

 

Dur's default currency is USD. Unless you select a different currency, you will be charged in USD.

 

Who should I contact if there's a problem with my order?

 

All inquiries can be sent to nexoviashop@outlook.com

 

How do I pay?

 

We currently accept PayPal and Visa.

 

How do I edit my order?

 

If you need to change or cancel your order, please contact us immediately. Once our shipping team has processed your order, we cannot make any changes.