About Us
We are an online store with ten years of experience.
Contact:
✉️: nexoviashop@outlook.com
Please select the items you wish to purchase and ensure you enter the correct shipping information.
You will receive a confirmation email immediately.
If the item is in stock, our shipping team will pack your order within 3-5 days.
Once your order is packed, we will send you the tracking number via email.
Please be patient; we typically deliver your order within 7 to 15 business days.
Custom Orders
Upload a screenshot of the desired product.
Depending on the specific details, custom product production and shipping may take 5 to 10 business days.
Please be patient; we typically receive your goods within 7 to 15 business days.
Orders.
Frequently Asked Questions
Is there a delivery guarantee?
Yes. If you have not received a tracking update after 30 days, please email nexoviashop@outlook.com with your order number. We will replace your item or provide a full refund.
How long will it take for my item to arrive?
Custom orders take 5-10 business days to ship. Orders within the US take 7-12 business days to ship. International orders generally take 10-35 business days, depending on your location. Shipping times vary depending on demand and delivery location.
How long will it take to receive the tracking number?
A tracking number will be provided within 24-48 hours of order submission.
Will I receive a confirmation number after placing my order?
Yes, all customers receive an order number after placing an order. If you haven't received your order number, please check your spam/junk mail folder. If you still haven't received it, please feel free to contact us.
You will receive your order within 24 hours.
Where can I place my order?
You can order from any country. We offer worldwide shipping.
What currency will I pay in?
Dur's default currency is USD. Unless you select a different currency, you will be charged in USD.
Who should I contact if there's a problem with my order?
All inquiries can be sent to nexoviashop@outlook.com
How do I pay?
We currently accept PayPal and Visa.
How do I edit my order?
If you need to change or cancel your order, please contact us immediately. Once our shipping team has processed your order, we cannot make any changes.